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Visit derma2go
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derma2go Help-Center
FAQ Referring Physicians
FAQ Referring Physicians
Information and guidance for referring physicians
General Information
What is teledermatology?
What is derma2go?
Who can use derma2go?
What benefits does derma2go offer for referring physicians?
What skin concerns is the service suitable for?
Registration & Login
How does the login work?
Can multiple staff members use the platform?
How do I register?
What are the technical requirements?
What should I do if I have login problems?
How do I set up login via HIN?
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Submit a Request
How do I submit a request?
Where can I find the medical report?
Can the service also be used for children?
How does the patient receive the dermatological assessment?
Can a prescription be issued?
What happens if an in-person dermatology appointment is recommended?
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Costs & Billing
Is the service subject to costs for patients?
What costs arise for the practice or hospital?
Data Protection & Security
How are patient data protected?
Who has access to the data?
Are photos stored?
Is the service GDPR-compliant and data protection-compliant?
